Terms and Conditions
Seva Plumbing
> Terms and Conditions
Rules & Guidelines for a Better Experience
Effective Date: 03/08/2025
Business Name: Seva Plumbing LLC
1. General Service Terms
Welcome to Seva Plumbing LLC. These Terms and Conditions govern your use of our services. By scheduling services with us or using our website, you agree to these terms. Please read them carefully.
1.1 Scope of Services
Seva Plumbing LLC offers professional plumbing services including repair, installation, and maintenance. Services are provided within designated service areas and are subject to availability.
1.2 Service Estimates
Any estimates provided are based on the information available at the time. Final pricing may vary depending on factors discovered during the service.
1.3 Service Availability
Seva Plumbing LLC offers professional plumbing services including repair, installation, and maintenance. Services are provided within designated service areas and are subject to availability.
1.4 Third-Party Providers
At times, we may engage licensed third-party professionals for specific service needs. Any third-party engagement will comply with industry standards and regulations.
2. Payment Terms
2.1 Accepted Payment Methods
Payment is accepted via credit cards, checks, cash, etc. Customers agree to provide payment at the time of service unless otherwise arranged.
2.2 Payment Deadlines
Invoices are payable immediately unless specified otherwise in the invoice or contract.
2.3 Late Payments
Late payments may incur additional fees. Any invoice unpaid after 7 days period will be subject to a late fee of 5% per week. Continued nonpayment may result in legal action or referral to a collection agency.
2.4 Refund Policy
Refunds are considered case-by-case if services are not delivered as agreed. Refunds are not provided for customer cancellations unless done within the stipulated notice period.
2.5 Taxes and Fees
All applicable taxes and fees will be included in your invoice and must be paid as per local tax regulations.
3. Cancellation and Rescheduling
3.1 Customer Cancellations
Customers must provide a minimum of 1 hour notice for cancellations or rescheduling. Cancellations made without this notice may result in a fee of $ 79.99
3.2 No-Show Policy
If access to the property is not provided at the scheduled time, Seva Plumbing LLC reserves the right to charge a missed appointment fee.
3.3 Company Cancellations
Seva Plumbing LLC may cancel or reschedule appointments due to unforeseen circumstances, such as emergencies or weather conditions. We will make every effort to notify customers and reschedule.
3.4 Force Majeure
Seva Plumbing LLC is not responsible for delays or cancellations caused by events outside our control, such as natural disasters, labor strikes, or disruptions in supply chains.
4. SMS Terms & Conditions
4.1 Overview
Seva Plumbing LLC is committed to protecting your privacy. This SMS Privacy Policy describes how we collect, use, and protect your information when you opt-in to receive SMS messages from us.
4.2 Information We Collect
When you subscribe to our SMS program, we may collect: Your mobile phone number Your opt-in consent to receive SMS messages Message interactions (e.g., replies such as STOP or HELP)
4.3 How We Use Your Information
We use your information to:
Send service updates, appointment reminders, promotions, or other relevant messages Respond to customer service inquiries and provide support Process opt-in and opt-out requests
4.4 Opt-In & Opt-Out Procedures
Opt-In: By providing your mobile number and confirming your subscription, you consent to receive text messages from Seva Plumbing LLC. Message frequency may vary. Opt-Out: You can cancel SMS notifications at any time by replying STOP to any message. You will receive a confirmation message and will no longer receive further messages. Help: If you need assistance, reply HELP or contact us at [services@sevaplumbing.com or 786-841-8506].
4.5 Message & Data Rates
Message and data rates may apply depending on your wireless provider.
4.6 Data Security
We take reasonable measures to protect your information. However, no data transmission over the internet or wireless networks is 100% secure.
4.7 Sharing of Information
We do not sell, rent, or share your mobile number with third parties for marketing purposes. Your information may be shared only: With service providers who assist in delivering SMS messages As required by law or to protect our legal rights
4.8 Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be effective upon posting.
4.9 Contact Us
If you have any questions about this policy, contact us at:
Seva Plumbing LLC
services@sevaplumbing.com
8786-841-8506
You can text Seva Plumbing for information regarding our services. By texting Seva Plumbing, you agree to receive conversational and notifications messages from Seva Plumbing. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.
4.10 Modifications to Terms & Conditions
Seva Plumbing LLC reserves the right to modify these Terms & Conditions without prior notice to reflect changes in our SMS services or legal requirements. Any updates to the terms will be communicated via our website and updated at the effective date provided above.
5. Liability and Warranties
5.1 Service Warranties
We guarantee the quality of our work for a warranty period of 7 days period. Warranty claims must be made within this period for consideration.
5.2 Limitations of Liability
Seva Plumbing LLC is not liable for:
Situations arising from pre-existing issues or customer-provided information. Damages caused by improper use or maintenance by the customer. Indirect or consequential damages resulting from service delays or failures beyond our control.
5.3 Indemnity
Customers agree to indemnify and hold Seva Plumbing LLC harmless against legal claims arising from failure to comply with instructions or agreed terms.
5.4 Extent of Liability
Our liability is capped to the total amount of the invoice for the specific service provided.
6. Customer Responsibilities
6.1 Access to Property
Customers must ensure safe and clear access to the property and work areas. This includes securing pets and making sure essential areas are clear.
6.2 Accurate Information
Customers are responsible for providing accurate information about their plumbing systems, fixtures, and service needs.
6.3 Compliance with Local Regulations
Where permits or compliance with local building/plumbing regulations are required, the customer is expected to assist in the process and ensure cooperation.
6.4 Environmental Considerations
Customers are encouraged to disclose environmental factors that could impact the job, such as the presence of hazardous materials.
7. Intellectual Property
7.1 Ownerships
All content including text, logos, and images on the Seva Plumbing LLC website or other marketing materials is the exclusive property of Seva Plumbing LLC.
7.2 Restrictions
Customers may not reproduce, distribute, or modify our content without prior written permission.
7.3 Website Use
While using our website, users must comply with all applicable laws and refrain from engaging in unauthorized activities such as hacking or scraping.
8. Governing Law
All terms are governed by the law of the State of Florida. Any disputes or claims must be resolved under Florida jurisdiction
9. Dispute Resolution
9.1 Arbitration
Any disagreements between the customer and Seva Plumbing LLC will be resolved through binding arbitration in Miami, Florida.
9.2 Informal Dispute Resolution
We encourage customers to contact us directly to resolve any disputes amicably before pursuing arbitration.
9.3 Legal Costs
Each party is responsible for its own legal costs unless otherwise determined during the arbitration process.
9.4 Contact for Dispute Resolution
For assistance with disputes, please contact us at:
Email: services@sevaplumbing.com
Phone: (786) 841-8506
10. Privacy and Data Use
10.1 Data Collection
When using our services or website, we may collect personal information such as your name, address, email, and payment details. This data is collected to facilitate customer services and improve operational efficiency.
10.2 Data Usage
Personal data is used strictly for service delivery purposes, billing, and communications.
10.3 Security Measures
Seva Plumbing LLC employs secure data practices to protect customer information from unauthorized access and breaches.
10.4 Third-Party Sharing
We do not sell or share your personal information with third parties for marketing purposes.
10.5 Privacy Policy
For more details, refer to our [Privacy Policy](Insert Privacy Policy URL).
10. Privacy and Data Use
Seva Plumbing LLC reserves the right to amend these Terms and Conditions at any time without prior notice. All updates will be posted on our website with the latest effective date. For questions about these Terms and Conditions, contact us at:
Email: services@sevaplumbing.com
Phone: (786) 841-8506
Thank you for choosing Seva Plumbing LLC. We value your trust and are committed to providing exceptional service.